F.A.Q

What products does Hero Labs offer?

We offer a range of high-quality supplements designed to enhance performance, health, and well-being. Our products include pre-workout formulas, protein powders, recovery supplements, vitamins, and more.

Are Hero Labs supplements safe to use?

Yes, all our products are manufactured in FDA-registered facilities and adhere to strict Good Manufacturing Practices (GMP). We also source the highest quality raw materials, which undergo third-party testing to ensure safety and effectiveness. However, we always recommend consulting with a healthcare provider before starting any supplement.

How do I place an order?

You can easily place an order on our website by selecting the products you want and following the checkout process. We accept various payment methods, including credit cards and PayPal.

What is the shipping policy?

We offer both standard and expedited shipping options. Shipping fees are calculated at checkout based on your location. We aim to dispatch orders within [2-3 business days], and you’ll receive a tracking number once your order has shipped.

How do I return a product?

We do not accept returns.

Can I track my order?

Yes, once your order has been shipped, we will send you a confirmation email with a tracking number so you can follow the progress of your shipment.

What if I receive a damaged or incorrect product?

If you receive a damaged or incorrect product, please contact us within 7 days of receiving your order at [info@hero-labs.com]. We will arrange for a replacement or refund as quickly as possible.

Do you offer international shipping?

Currently, we ship within the United States. If you're outside the U.S. and interested in our products, please check back as we are working to expand our shipping options.

Can I take Hero Labs supplements if I have a medical condition?

We recommend consulting with your healthcare provider before starting any new supplement, especially if you have a medical condition or are taking medication.

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